1. Introduction

Welcome to Pool Trust Services (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing our website or submitting information to us, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request services, or submit forms, we may collect:

• Name

• Email address

• Phone number

• Property address

• Service details

• Billing or invoicing information

Usage Data

We automatically collect certain technical data, including:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on pages

Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience and analyze website performance.

You may control cookies through your browser settings.

3. How We Use Your Information

We use your information to:

• Provide and manage pool services

• Schedule appointments and routes

• Send invoices, estimates, and service updates

• Respond to inquiries

• Improve website functionality

• Communicate promotions or service information

• Comply with legal obligations

We do not sell your personal information.

4. Sharing of Information

We may share your data only in the following situations:

• With service providers (hosting, analytics, route management, invoicing, CRM systems) strictly for business operations

• When legally required

• To protect our rights or safety

All third-party providers operate under confidentiality agreements.

5. Data Retention

We retain personal information only as long as necessary to provide services, meet legal requirements, and maintain business records.

You may request deletion of your data at any time (see Section 8).

6. Security of Your Information

We use reasonable administrative, technical, and physical safeguards to protect your personal data. However, no online transmission or storage system is guaranteed to be 100% secure.

7. Children’s Privacy

Our services are not intended for individuals under 13. We do not knowingly collect information from children.

8. Your Privacy Rights (U.S. & California Residents)

You may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion

• Restrict processing

• Request data portability

California residents additionally have the right to:

• Know what personal information is collected

• Request deletion

• Opt out of data sharing

• Non-discrimination for exercising privacy rights

To exercise any rights, contact us at:

pooltrustservies@gmail.com

We do not sell or share personal information.

9. Links to Third-Party Websites

Our website may link to external websites. We are not responsible for their privacy practices.

10. Changes to This Privacy Policy

We may update this policy from time to time. Updates will appear on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

Pool Trust
pooltrustservices@gmail.com
Bella Collina, Florida, United States

Governing Law

This Privacy Policy is governed by the laws of the State of Florida, United States.